Hi, My guest deleted the tv app and says that she did not do it. I ask her to pay for the technician visit. She says that I am robbing her and a liar. She threated me of a bad review what should I do, continue asking to pay or forget it. Will she be a...
Latest reply by
David126
Hello Everyone!I am new to Airbnb and since I cant talk to a "REAL LIVE" support specialist I am VERY GLAD this community is here! I have a home that I am renting in Ludlow Vermont. For the past 25 years I have used Homeaway and recently decided to switc...
Latest reply by
Paul-and-Trina0
I am looking for a long-term rental in the LA area. My budget is about $3500, and have my filter set to that. However, the results are showing me homes that are way out of my budget, and it seems as though its ignoring my filter altogether. Is this a webs...
I had a great guest that unfortunately had to deal with our dog barking and whining all night one of the nights during his stay. I would like to refund him his fee for that night, but Airbnb states no listings are eligible for me to 'send money.' Any idea...
Latest reply by
Linda108
Hi there, I have a guest trying to pay online but for some reason it is not allowing her too. Please can someone assist? or who can I contact. I had pre-approved her
Latest reply by
Helen3
Hello,we have tried to find a accomodation in Phuket, Thailand for January and so far came across 3 (!) cancellations on previously accepted and available postings. Airbnb recharged the costs but we have serious doubts about the sincerety of the offers. I...
Latest reply by
Sonja100
Last night, our guest asked for breakfast, which I though t we hadn't listed. However, when I looked at our listing, under Amenities and More, breakfast was included, but thre seems to be no way to turn it off.
Latest reply by
Lawrene0