What hosts are saying

    My guests who have checked out today may have broken the hinges on our Velux window. We have spent two hours today trying to fix the problem ourselves but are not able to. We will have to get a professional in to give us an estimate/repair the problem hop... Latest reply by Christine615
    We have different kinds of rooms with different rates,The pool view are about 50 they have different rate than lake view which are also 50We also have Executive suites, Deluxe rooms and triple rooms whose rates are also different,We want to rent our hotel... Latest reply by Yash6
    Greetings, I recently booked a stay with Airbnb. The hosts were in the process of changing the place from their parents' to their own. I had a very nice stay & I wish to leave a good review. The issue is that since I booked through the parents site (... Latest reply by Bob90
    As someone who has been pretty much living in air bnbs 8-9 months of the year for three years I've been horrified at the drastic drop in customer service over the past six months. I've been a loyal customer and I feel I deserve better.Today was my tipping... Latest reply by Marit-Anne0
    Hello My guest is battling to pay - apparantly he is asked for a coupon and he does not know where to get a coupon? I have never made a booking through Airbnb myself, so cannot advise him. Please assist. Thanks Pat *title updated Latest reply by Emiel1
    Does any one know why its so difficult to contact airbnb ? I had a problem which I reported via message direct to guest , then someone from airbnb phoned me up because guest never replied within 24 hours. The employee of airbnb assured me that they would... Latest reply by Steve143