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Hi there, I am new to the Airbnb comunity and have a question about ID verification. I have done the ID veryfication ad in my profile it is stated that it is veryfied. But when I go to hosting dashbord there, under veryfication it is written that I have t... Latest reply by Miha7

I need to charge a renter an additional charge. They have agreed to it. And i tried through the resolution center but it says No eligible reservation. But she has a reservation.

I need to decline to book confirmed by guest because it is not possible booking this dates. How do I do? Best Luis Latest reply by Linda108

I am new to Airbnb as a host and have a "confirmed" booking for December but am worried that I block it out and guest does not arrive! How soon after making a booking on Airbnb must the guest pay Airbnb? And do they pay them in full or just a deposit?Than... Latest reply by Ilse21

hello i had a situation with a guest who said a few lies , like i didnt turn up to get the keys that etc etc not clean oven not working etc. i have proof that everything was working i have proof that the apartment was delivered spotless , they left the ap...

I have only been doing this 4 months with pretty good success but am getting a little frustrated with some people's lack of thoroughly reading the listing. I have a moderate cancellation policy. However, I have had two people cancel due to reasons that ... Latest reply by Branka-and-Silvia0

It's very strange that one particular guest's review is being denied me to view. Earlier and later guest reviews were posted and avaible to view. I feel that this will prevent me from writing a response and a superhost claims I can flag a review if i... Latest reply by Tosin0

Does anyone know how to email or ring air bnb? All help links seem to direct round in a circle (even the contact air bnb link) which just leads back to the help page or the community page. I have rung them before - so I know there is a phone number, I jsu... Latest reply by Gail103

I originally selected some options I now want to change in this list - I am in edit listing - I can change some by ticking/unticking boxes. Some chocies ( see below) are ones I can see only see in "View Listing" but not in edit my listing, see belo... Latest reply by Sara566

Hi there I own a travel agency (SoCoastal Vacation Rentals) that connects travelers to professionally-managed beach vacation rentals on the East Coast. I'm looking to list 600+ properties with AirBnb -- but adding them manually isn't something we're int... Latest reply by Kelly233