Help

I need to charge a renter an additional charge. They have agreed to it. And i tried through the resolution center but it says No eligible reservation. But she has a reservation.

I need to decline to book confirmed by guest because it is not possible booking this dates. How do I do? Best Luis Latest reply by Linda108

I am new to Airbnb as a host and have a "confirmed" booking for December but am worried that I block it out and guest does not arrive! How soon after making a booking on Airbnb must the guest pay Airbnb? And do they pay them in full or just a deposit?Than... Latest reply by Ilse21

hello i had a situation with a guest who said a few lies , like i didnt turn up to get the keys that etc etc not clean oven not working etc. i have proof that everything was working i have proof that the apartment was delivered spotless , they left the ap...

I have only been doing this 4 months with pretty good success but am getting a little frustrated with some people's lack of thoroughly reading the listing. I have a moderate cancellation policy. However, I have had two people cancel due to reasons that ... Latest reply by Branka-and-Silvia0

It's very strange that one particular guest's review is being denied me to view. Earlier and later guest reviews were posted and avaible to view. I feel that this will prevent me from writing a response and a superhost claims I can flag a review if i... Latest reply by Tosin0

Does anyone know how to email or ring air bnb? All help links seem to direct round in a circle (even the contact air bnb link) which just leads back to the help page or the community page. I have rung them before - so I know there is a phone number, I jsu... Latest reply by Gail103

I originally selected some options I now want to change in this list - I am in edit listing - I can change some by ticking/unticking boxes. Some chocies ( see below) are ones I can see only see in "View Listing" but not in edit my listing, see belo... Latest reply by Sara566

Hi there I own a travel agency (SoCoastal Vacation Rentals) that connects travelers to professionally-managed beach vacation rentals on the East Coast. I'm looking to list 600+ properties with AirBnb -- but adding them manually isn't something we're int... Latest reply by Kelly233

My guest wanted to cancel his reservation but had problems going it more than two months before his trip. It should not have been a problem since my cancellation policy is "moderate." So he sent me a cancel request that I accepted. Now the date is blocked... Latest reply by Örvar-Birkir0