Have a specific question? Explore the Help board to find support from other hosts.
What hosts are saying
I imported my icloud calendar but my bookings don't reflect on my icloud calendar? I also don't have the option available to link my calendars? Please help?
0 Replies
0 Likes
0 Replies
0 Likes
Level 2
Johannesburg, South Africa
Hello all, I work at a hotel and I got a strange call at the front desk inquiring about our weekly rates for our "AirBnB" listing. Our hotel (I work at a franchised Holiday Inn.) certainly doesn't list any rooms on AirBnB, and the "host" wasn't anyone who...
Latest reply by
Marzena4
1 Reply
0 Likes
1 Reply
0 Likes
Level 1
Rancho Cordova, CA
We lost a three month booking because someone had instant booked for 3 days. How can we avoid this? Now Airbnb seems to have taken us off the map. What are others doing with this type of problem? Thanks,
Latest reply by
Cormac0
2 Replies
0 Likes
2 Replies
0 Likes
Level 1
Seattle, WA
How does a guest get a refund if they were not able to keep the reservation due to illness?
Latest reply by
Elena87
2 Replies
0 Likes
2 Replies
0 Likes
Level 1
Prospect, ME
Hello everyone, Can anyone tell me if I can select what emails I'd like to receive from Airbnb? I have gone to Accounts then notifications, but this isn't exactly what I was looking for. I want to be able to turn off emails relating to people arriving, l...
Latest reply by
Lou33
2 Replies
0 Likes
2 Replies
0 Likes
Level 1
Leura, AU
Hello,I have been scouting for many listings in Paris-France since almost a month, and noticed that a massive amount of the listings have a misleading sizing.I am searching using the filters 1 bedroom, full apartment, 2 guests, which in my opinion should ...
Latest reply by
Gilbert34
10 Replies
0 Likes
10 Replies
0 Likes
Level 2
Pickering, Canada
Hello, guys,I invited my sister to Airbnb via email and later via link (email did not arrive) yesterday. She signed up and I saw "signed up, but hasn’t taken a trip yet.". Now she told me she hasn't got any credit and I can no longer see the "signed up, b...
0 Replies
0 Likes
0 Replies
0 Likes
Level 1
Prague, Czech Republic
Hello, I am a new host on this site, I have already done every step, andput my list on Airbnb, and it appear when other search.But when try to set the check in and check out date, it always appear that "those dates are not available", although I have alre...
Latest reply by
Jennifer409
12 Replies
0 Likes
12 Replies
0 Likes
Level 1
Petaling Jaya, Malaysia
My earnings summary shows $0.00 in fees subtracted by Airbnb but thats obviously not the case. What gives?
Latest reply by
Marit-Anne0
2 Replies
1 Like
2 Replies
1 Like
Level 2
Bozeman, MT