Help

I had a traumatic experience with airbnb last night, A male guest (with 2 reviews) booked for one person. He showed up with 2 women. I asked them to leave immediately and I cancelled all of my guest reservations. Now airbnb wants to charge me cancellation... Latest reply by David126

I have a situation with regards to co-hosting/payout routings. I have several taxpayer information items as well as 2 payout methods. I own and manage 2 of my own properties and I was just engaged as a co-host on a 3rd property. I'm trying to create a Pay... Latest reply by Emilio41

We had our place listed over the Christmas / New year period. We got 2 requests, however....upon receiving our December stats on our mobile, they stated we had 16 "requests". Is this a bug with Air BnBs statistics or is it possible that we had people requ... Latest reply by Imogen11

Morning, We've got guests here at the moment who are still in bed. Our checkout time is 10am, when the guests checked in they asked if they could leave a little later, we agreed that 11am would be the latest as we have a prior engagement. How do we ge... Latest reply by Marit-Anne0

Hi everybody!I have a sync problem with our apartments. we have working with different sites. I have tried making Airbnb like general calendar but its not working for every sites. Do you suggest me a calendar for just sync our apartments ? I just need syn...

Hi! A guest reserved my listing, i approved them and they are now in "awaiting payment". The guest let me know via message that they won't make the stay. I asked the guest if they could then please cancel the reservation but they said they do not have a b... Latest reply by Annette33

I am new to airbnb but about ready to give up and book a hotel! While going through the verification steps, after entering my driver's license, I am told to take a photo and submit. The site says to use the airbnb app, which I downloaded onto my phone but... Latest reply by Linda108

Is there a way to check how much credit I have? I loaded a few Airbnb gift cards and I can't seem to find how much credit I have.

Hello I just tried to make a booking and it didn't go through it said there was an error on Airbnb and to try again. However when I tired again my credit card got declined because Airbnb had taken the payment the first time and I didn't have enough funds ... Latest reply by Federico-Matteo0

I had two back to back hosts in Florida list their beds as Queen, and when we slept on them, they turned out to be full sized beds. We took pictures of the tag on the bed in one case, and of a tape measure we bought in order to check the bed size. We se...