A guest cancelled when her husband became very ill. We issued her a refund even though her stay was very close. She recieved the refund of the airbnb fee portion and shortly thereafter airbnb wrote to say that the guests rental fee had been deposited to m...
Latest reply by
Marit-Anne0
Are there any forums for hosts near me in Caputh, Perthshire? I'm being held to ransom by my property manager and I'd love to connect with other hosts in the area. I've applied for cohosting but don't think there are any hosts near me offering this, so I'...
You recently sent me the email below. Can you please give me a review of the changes you made: Our community and vision for travel have grown significantly, so we’re updating our Terms of Service, Payments Terms of Service, and Privacy Policy (collectivel...
Latest reply by
Ali40
Hi there, I have a guest who extended their stay with us after AirBNB had already issued the initial payout (for the shorter stay they originally booked) and now they've checked out already and I still haven't received the remainder of their their payment...
Latest reply by
Mu-And-Grace0
Hi All, I have two private rooms in my apartment that I'd like to rent out (potentially) as one listing. I figure that there are plenty of pairs of people travelling who don't necessarily want to share the same bed, but would be happy to share a bathroom....
Latest reply by
Ej5
Hi to all,I've been hosting for a while and it's the first time this is happening. I have a guest checking in tomorrow and I've been trying to get some check-in time from her since the 20th, almost 10 days ago. After some insistence, and after I've told h...
Latest reply by
Kate157
Landlord protection with long-term renters: San Diego/California has a rental policy that after 30 days a renter establishes tenancy in your home, and is protected under the state laws for renters. This can be a problem if you have a tenant that refuses ...
Latest reply by
David126
I am new to airbnb and had a guest request to change the dates of their reservation, I got a message to long in to accept it but can't find it anywhere. I have no idea how to change a booking can someone please help
Latest reply by
Joy76
Hi, I have been a host on Airbnb for one year and now I am having a quite difficult guest who doesn't reply my messages and refuse to set up a check out time. She is supposed to check out 27th June, so on 24th June I sent her a message to ask a more speci...
Latest reply by
Chengyu0