Help

HelloRecently I have been receiving emails and messages from this company called 'IDfy' who say are providing verification services for Airbnb. On clicking on the link, I am being asked to upload a Government ID proof and postal address. They say they wil... Latest reply by Lizzie

Guest has been with Airbnb since March of 2016, but I can't find any reviews??? Latest reply by Julie_Mike0

Hi!I am asking for some advice on what to do to resolve my issue. Since October 2016, I have been booked for three weekends in April. The 1st weekend is reserved through Airbnb, the second is through Homeaway, and the third is through Airbnb again. Two we... Latest reply by Linda108

I am a new host and missed some of the setting re: Only renting for a week in July and August. Before I can fix it, someone instantly booked my listing for 2 days, I offered the week to the the renter, but they refused. I then had to cancel the reservatio... Latest reply by Helen3

I have 2 listings on Airbnb, however I want to completely remove 1 listing as that property is no longer available for guests to book How do I remove this property from the site? Many thanksJulie Latest reply by Camille82

I've read plenty of scams regarding listings but I have an inquiry I have copied below. The first is their initial inquiry. I then "pre approve" and you can then see their follow up message. Let me know what you think. Thanks, Ryan (Homeowner) Hello,We wo... Latest reply by Jaki2

If I receive a call to book, can I put info in myself and send them a quote to decrease their stress? Some people are having a hard time navigating the internet, trying to make it easier for them. Latest reply by Lawrene0

Hi - I've set custom pricing and now want to delete this and just use base pricing. I can't see a way to turn it off. I realize I could go through and change the price by hand to the base price, but when I decide to change the pricing again, I'll have to ... Latest reply by David-And-Lori0

The photos I upload get cropped in unwanted ways but I can't find (I'm probably being stupid) any aspect ratio upload guides so I can pre crop so I get to choose what will be seen and what won't. Thanks in advance for any help! Latest reply by Lawrene0

can a guest change his review after it's already post,can a guest change the number of stars after it's already post, can a guest delit his review after its already post?How can I know which guest gave us less than 5 stars? Latest reply by Kirstie