Help

Urgent - My account has been hacked - new (male) photo and payment card details have been added and the email address linked to my address has changed so now I can't even change the password. I am extremely concerned and woud like to speak to a moderato... Latest reply by Paola4

I have a guest that is trying to upload her Id to register. Then, I had a person that actually registered. I declined her and keep trying to help the other guest to upload her dl. It didn't work. Also, I don't see anvitation to give my last guest a review... Latest reply by Kirstie

Hello again! My new airbnb guests are two women from Turkey that do not speak any European language. They booked my place without reading any of my rules and messaged me in Turkish, as if it was normal for me to understand. They asked if the fare from and... Latest reply by Efrossyni0

HiOn the main Welcome page where it normally states in bold and large font, 'Hi, I'm xxxxxxxxxxxx'. This seems a bit daft and is grammatically incorrect when you are a couple. Can this be changed at all?Charles Latest reply by Bob95

I had a guest, if you can call him that, who admitted breaking a few things. Well it wasn't just a few. 3 windows, blood everywhere! I had to block in future listings. I need to know how long it takes to get paid on the damage? I have filed a claim, t... Latest reply by Kelly149

I downloaded pictures from my phone to my computer and they looked fine, but when I tried to put them on my site, they were upside down or sideways. I've tried everything to figure it out. This didn't happen when I put the previous pics on many months a... Latest reply by Lori58

Hi there, I had a guest cancel the second night of their 2-night stay as I suggested they needed to be in an AirBnB closer to the airport on their final night. The guest was very happy with the suggestion as they didn´t realise how far away from the airp... Latest reply by Alice-and-Jeff0

Hi, I have been managing a clients flat. She is the owner and I have been doing her bookings. She no longer wants to make use of my services and do it herself. Is it possible to transfer the listing over to her account or does she have to create a new li... Latest reply by Martin279

I would love to be able to plan a vacation, say, by looking at lake houses in New Hampshire, or maybe find a treehouse and plan a trip around that place. Does anyone have an idea how I would go about doing this? It seems like a logical feature. Similar... Latest reply by Scotty0

Hi Everyone Just new on AirBnb and had a pricing query. We have two rooms advailable in one house, the pricing should be per room however the price on the listing is showing for one room only. How do we make sure its clear that this price is per room not... Latest reply by Jane279