Help

I received a full-refund email around 12 hours after I booked a room (and I had received confirmation email from the host), right now the reservation is still available so I am confused about the refund email that states i will receive full refund without... Latest reply by Cynthia-and-Chris1

We have a pleasant guest who has stayed with us several times but, twice now, he has kept our front door key and left some of his belongings in the room between visits without asking. This time the gap between his visits is 4 days.After the first time we... Latest reply by Helen195

Hi there Can someone please help me because I cannot seem to get hold of anyone at Airbnb personally. I am relatively new to hosting. I had a lady from Italy book with me through the website and the messages came from Airbnb. She stayed for two nights and... Latest reply by Linda108

Hi, can anyone out there help with a question please.I have a number of future bookings for my place but I need to pause it for a while. If I pause it, will my guests who have future bookings still be able to contact me and see details of the property? Do... Latest reply by Marit-Anne0

I have reservation for one person 61 day, and price is for one night 60euro, on this reservation is total payout 60 euro and I can not except this, please help me with this reservation no. S4249EThank you Latest reply by Steve143

Hi there! We are relatively new to Air BnB and loving the experience. The technology interface is quite awesome but we have been having calendar 'blocking date woes'. The calendar is unblocking dates that I have previously blocked. Recently, I had to canc... Latest reply by Michael106

A couple new to airbnb requested my place for the 4th to the 6th. I recieved the inquiry but then they told me that their credidt card had yet to be accepted. They now want to reserve my place starting this Tuesday for 6 days. However, airbnb has appar... Latest reply by David126

Hi there, I messed up and didn't get my advance calendar right for 9 months in advance, and had an instant booking confirmed today for 3 nights in June 2017, that I've had to cancel. Totally my fault, no question. But although I realised immediately an... Latest reply by Wendy-and-Frank0

I just wanted to check if I make a date available on the calendar then that means it is available for that day and the night until the following morning, is that correct? Latest reply by Gerry-And-Rashid0

Hello,My NYC listing was deactivated in early October after a guest reported they had bed bug bites. Bed bugs we're never found in the aparment by profressionals but we had the whole house treated and had to cancel many guest reservations. It was very reg... Latest reply by Heather40