Help

Hi to all, I would like to hear from you guys about the postpone of the booking by the guest, due to unexpected troubles. In my case, we have a guest who booked for a whole month, and at the day of check-in informed us that her child is seek and they must... Latest reply by Marit-Anne0

How do I reopen days after a cancellation? My renter cancelled, but days still look booked. Thanks, Sue. Latest reply by Alice-and-Jeff0

I have 1 day open on either end of a booking to clean, so 1 day on each side of a reservation. I have one renter trying to book completely open days, but he says it shows not available. I have no one booked on those days and they are not reserved for clea... Latest reply by Lawrene0

Hello experience hosts. I am new to this hosting and am already frustrated. How do I change the minimum amount of time a guest can stay at my place? I have checked all the info I'm given and there isn't a place for me to change that. Thanks. Latest reply by Gerry-And-Rashid0

Hi - I was going to pay my cleaner a monthly bonus if she consistently gets 5 star reviews for cleanliness, however I'm not sure you can see a breakdown of individual scores per review, does anyone know where to find this information? My last two guests h... Latest reply by Bree0

Hi lovely Airbnb Comunity,Just looking for support , advise and a little helpI have been a host for the past 3 years and like many of you , I am sure, proudly owned a Superhost Badge.My badge was removed from me last December because as Airbnb put it, I d... Latest reply by Alice-and-Jeff0

Hello !!! i have one client want make reservation he contact with me . But the problem now of payment how he can send money deposit and also rest of money ?im looking for adress email airbnb in site but nothing find. If somebody know pls.Thank you .Sorry ... Latest reply by Youssef6

Hi Community!We just finished our 3rd stay using AirBNB. This is the first one that left me scratching my head and wondering how to handle things. We booked our ski trip based on very specific criteria - one of which was having a fireplace in the unit. ... Latest reply by Cynthia-and-Chris1

I had a guest who rented a two bedroom apartment from me for 3 people for one week. They stayed only two nights then left complaining there was no hot water. I had a problem with my hot water tank. My property manager called a repairman for a quick fix. H... Latest reply by Diane136

Hi.AirBnB have blocked the dates I made a cancellation due to prize. How do I unblock the dates? Latest reply by Cynthia-and-Chris1