I wanted to start a topic mostly with new hosts in how well AIRBNB is working for everyone.In my case so far, I have many positives. I found that the Admin. people are extremely professional and polished. They were also very prompt and amazingly fast in h...
Latest reply by
Anna446
Hi I am new to AirBnB and find it incredibly frustrating and unpleasant to use but I have to go with the times. I have, by the way, been advertising on HomeAway since 1998 and find that brilliant so I am not a newbie to this game. Indeed I am a proffessi...
Latest reply by
Alice-and-Jeff0
I raised a question a week or so ago about a recent guest rating. We were discussing the issue and in my last question I had asked if ratings can be changed. This question was not answered and airbnb just closed the question. My last guest rated me 1 for ...
Latest reply by
Helen3
I posted this on New Hosts but no response so far. Maybe someone here can help. I have my minimum pricing set at $65/night. I have smart pricing turned on and I have weekend pricing set at $90. Most of the dates shown for the next few months show a va...
Latest reply by
Alice-and-Jeff0
I need to change the cancellation policy from strict to moderate for a guest who has already booked. The fact is, when I change it in my preferences page, it doesn't apply to the already booked reservations. How I do that?
Latest reply by
Cynthia-and-Chris1
Hi I have a dedicated web site for my apartment on which i give a huge amount of information: - about arrival- including meeting and digicodes for the apartment- the apartment- Cannes- Manuals for all the equipment etc in the apartment. How can I communic...
Latest reply by
Michael614
Hi everyone. I am currently trying to confirm my email adress. I have recived an email from AirBnb. I have also followe the instructions, where I am pressing a link to confirm the email. Unfortunetly after that my email is shown as still not confirmed. Do...
Latest reply by
Elena87
I have a wonderful guest who has been considerate, clean and fun to hang out with. My question pertains to how to handle the fact that he is ruining my cookware. I allow my guests access to the full kitchen so he is not out of bounds, but he has badly b...
Latest reply by
Huma0
Can somebody please help me ?? During the weekends I only want to rent our cottage for minimum 2 nights , it seems easy but i cannot fix this , i tried to find contact with airbnb but it is not possible I think , i am sonja [personal information hidden] i...
Latest reply by
Lizzie