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Hi Community, I'm Dian from Indonesia.I'm just wondering how to improve review rate on superhost program? Will the percentage increase after i get reviews from all guests or will it increase automatically after i write reviews from my end? Thank you so mu... Latest reply by Marit-Anne0

Hi all, so I'm new at this and got my first review. A positive review! So I typed a response to the review and thought it was private, but guess what - It wasn't. It was a public post. Opps!Does anyone know if I can change this? And how?Thanks,First Timer Latest reply by Ed-and-Susie0

This reservation has had issues. It showed up as a reservation, but was not listed on future transactions. I got that fixed. The guests arrived, the funds were deposited. All good. But I did not get a request from AirBnB to review the guests and have... Latest reply by Colin51

I am a NY traveler andI have been a host for a number of years providing guests with an incredible experience in our home in Tuscany, Italy. A week ago we booked what we thought would be a great experience in the City of Brentwood, Ca. We would be out for... Latest reply by Nancy185

i just wanna make sure of this point Latest reply by Linda108

Hi I am a new host and would like to get help. My guest requested a refund for one night shorter stay. ( from 3 nights to 2 nights).She sent a request a day before the arrival and I have submitted the change in "Alter Reservation" yesterday. After I did ... Latest reply by Helena52

When a guest cancels their reservation, do I have to approve it first? Or is it handled automatically by Airbnb based on the cancellation policy of the booking? Latest reply by Elizabeth-Sinai0

Hello I was invited by my neighbor Naomi to join airbnb. She is a member of airbnb. How does one get credit for recommending a new member to join? Who do we contact? thank you Latest reply by Anna446

As a host, I would like to know more about how reservation change requests work. So a guest can make a request to change their reservation (e.g. change check-in & check-out dates), how does this impact my availability calendar? Will their request for desi... Latest reply by Andrea9

I have a booking for this saturday for my family and friends, my host seems to own the place but he gave me a local contact for the checkin and enventual questions. I've been trying to reach this person for the past 2 days but he isn't answering my mail a... Latest reply by Hilary33