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First, I think it is wrong to give your guests' phone numbers to other people.Second, it is illegal if you tell other people to use the number to harass the guest. My host wanted to let other people to move in, so she wanted to terminate my reservation. B... Latest reply by W-M-0

Hi all - I have an ethical conundrum, and I'd really like some other hosts and guests to weigh in. My wife and I booked a Christmas Eve stay in an Airbnb, based on good reviews, proximity to our destination, and the description, which seemed great! The... Latest reply by Alice-and-Jeff0

What do you do when someone wants to book with you and they have a "partner" who does not have an Airbnb profile? I've booked couples this way but the last one was a bit of a problem and while there was no major damage it did make me realize that the "par... Latest reply by Dan132

guest having difficulty making a reservation as she is being asked to confirm registration log in email,any advice on how to solve this issue or what the problem might actually be? Latest reply by Clare0

I recently had a guest rate my 3 stars. I was surprised and confused by this. I was in communication with them and ensured that they had what they needed. There wasn't any personal feedback, so I don't know what their problem was. Is there a better way to... Latest reply by Raquel75

My boyfriend and I just had a horrible guest experience. He booked 8 days and 2 days in he messaged me asking for 4 days of it to be refunded because he had just gotten off work and needed to go to his wedding in Canada? I'm not sure how that creeps up on... Latest reply by Andrea9

Hello!, My husband and I (and another couple) booked a home several months back in Breckenridge, CO for Dec 27th-31st. Last night, on Christmas Eve and three days before we are set to leave, we were contacted by the host and she cancelled our stay. Yes, w... Latest reply by David126

Hi everyone.I am new to Airbnb and will begin to rent rooms as of 2017 because I am moving to the house I now rent entirely. I wanted to know how the experience was different than renting out the whole house and I would simply want to know any tips about ... Latest reply by Andrea9

Hi! I sent an AirBnb gift card to a friend for her birthday. Turns out I missed 1 letter in her email address, so obviously she didn't get it. How can I "reroute" it? Latest reply by Allison50

Hi Community, I'm Dian from Indonesia.I'm just wondering how to improve review rate on superhost program? Will the percentage increase after i get reviews from all guests or will it increase automatically after i write reviews from my end? Thank you so mu... Latest reply by Marit-Anne0