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Can a host collect a deposit directly from a guest? For example, can a host set a Security Deposit of zero for the listing on Airbnb, but when the guest arrives, the host collects or charges a deposit directly from the guest at check-in time. Would this b... Latest reply by Lisa293

I need better photos of my house and everytime I request photography it says none are available in my area. I have been trying for several months and no one is available. Anyone else having this problem? Latest reply by Helen3

I have not been paid in September. I need a phone number and or email address to contact AirBnB directly. Can someone help me? Thank you. Latest reply by Helen3

I referred a host who has been booking but have not yet received the referral bonus in my paypal account. Latest reply by Linda108

Hi thereI am new to air bnb. I hosted only twice and I'm just learning how this works. I noticed on my third reservation which is coming up in 2 days a man will be staying for 5 days but his Verify ID only has his email address and phone number is blank... Latest reply by Cynthia-and-Chris1

I had a horrible experience with a host Yoko, while vacationing in Hawaii with family in early August 2016. I spent half the time dealing with "her" and Airbnb. When I say "her" I mean Yoko clearly had her listings managed by a third party. She was nev... Latest reply by Ange2

We have booked a room in Girne yesterday, as our original airbnb accommodation was canceled. The guy accepted the reservation, today we arrived here and tried tried to get in touch with him, since he hasn't answered to our messages yet. We sent him a text... Latest reply by Zandra0

I need to change the price of somedays but I cannot do it because there is a cancelled reservation still in my calendar. Does anyone know how I can remove the reservation from the calendar? Thanks! Latest reply by Sora0

I've been hosting for the past couple months now and find that I am most comfortable accepting guests that are not new with airbnb and have positive reviews. I have a private room that I rent in my home and share common spaces so I want to have more feed... Latest reply by Elaine-and-Duane0

Here is what I am trying to tell them... but HOW do I get to them? The website is not very helpful.. I find no "Contact us" there: Namaste. I am an Airbnb host. My name is VED. My phone number is [personal information hidden]. In August I had eight guest... Latest reply by Lizzie