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Has ayone who wasn't given the option to turn off Instant Book on their listing had this issue resolved? I wrote to Customer Service, and they confirmed that indeed it can't be turned off on my listing, while skillfully neglecting to mention that most us... Latest reply by Susan225

I have hosted and stayed with hosts, and loved Airbnb, now for the second time I'm the victim of hosts who do not have permission to host - and the impact is very real and very expensive - and what's worse, I cannot get in contact with airbnb. I have bee... Latest reply by Anonymous

Hello, I've made an instant booking on a room for one guest, but then the host contacted me and asked to change the reservation to two persons, and in so paying additionnal fees (~150$ more) because he described it at available if there is a least two gu... Latest reply by Clare0

I just had my guests from China check-in and they are very unhappy. I have my place listed as a guest house with 2 beds, a king size bed and a sofa sleeper. They thought that meant that I had two bedrooms. Their English is very limited and I am not sur... Latest reply by Babs0

HiI just went online to search how to respond to a review and found out but also learnt you have to do within 14 days, which I did not know and which has now past. Is there any way to respond to a review after 14days ? Latest reply by Babs0

Hi Guys, I read somewhere that getting more wishlists on your listings can help you increase hits on SEO?Is it accurate?Thanks in advance for the response. Latest reply by Daniel-Rusteen0

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A guest sent two reservations through, one date was not available and one was. We accepted the one that was available but the confirmation that came through said that we'd accepted the one that wasn't available. We contacted the guest who was fine with it... Latest reply by Helen3

Hi Can I allow access to my account to a family member who is helping us while we are away on holiday?Kind regardsPaul Latest reply by David-and-Fiona0