Help

How do I contact Airbnb in NZ? Latest reply by Sandra126

Hi thereI am brand new to hosting and I am wondering how we send information to our guests regarding the key access, aircon, gas, fire etc. We have our house also listed on another site and through them I usually email a doc to my guests.where and how do ... Latest reply by Sandra126

Hi everyone, I'm a relatively new host and one of the features I appreciated the most to assess how my property was faring was switching to travelling mode and checking how many others were viewing my property at any given date. This was great in helping ...

Does anyone know how to decline a reservation request that is pending because payment wasen't accepted? Shows that that guest has 24 hours to change payment but I would like to just cancel...not seeing anywhere where I can do that. Latest reply by Danny9

I have canceled a reservation for a weekend, now I would like to make it available in the calendar but it seems it does not allow. Is there any way to make it available? Thank you! Latest reply by Deborah1

"send message" doesn't- not in the browserResponding from my phone still works... for now.

How can I insert a photo into a message or send them photos? Latest reply by Sandra126

I forgot what my payment method was. I recently recieved payments from 2 guest but forgot where it should be sent.How and where do I look for my payment method? Latest reply by Ralf5

One of my first guests messaged me to book my room, but Instant Book was turned on, unbeknownst to me, and someone else scheduled my place for the same week- before I knew that it was possible but after I told her she could stay with me. She and the other... Latest reply by Destiny3

I have had my listing posted for quite a while and I haven't gotten any inquiries. I've already lowered the price and still nothing. How can I become more visible? Latest reply by Melanie33