Help

Hi there! I am a host. The message "error OK" has suddenly rendered the Airbnb app on both my mobile devices inoperable. And I have tried deleting and reinstalling the app and doing a hard reset. The odd thing is the app on both, Iphone phone and Ipad a... Latest reply by Morgan4

I don't see how to put in a different minimum for weekends on smart pricing. To me, it doesn't look very "smart" suggesting a low of $37. and a high of $339. when last season this particular property was booked 24 to 27 days a month with a minimum of ... Latest reply by John252

Hi I am new to lisitng and I am only allowed a small description and not able to communicate underThe SpaceInterations with guestsThe NeighborhoodGetting Aroundand Other Things To Note Why is this not an option for my listing?? Yet I see other listings ha... Latest reply by Victoria57

Hi, as new hosts, we have just hosted our third party and everything is going really well. Our overnight price is 50 euros and the first two payments arrived with a 2 € deduction each, which is as we expected. Our third party left yesterday and we have ju... Latest reply by Gail20

How do I add tourist tax fee /person/day in my listing? like I added cleaning fee Latest reply by David126

Hi I'm helping solve this for a friend who hosts. When responding to text messages received from Airbnb guests via the Airbnb text service (eg responding to this text Airbnb:Ellen 'Hi nice to hear from you....') she is getting charged for sending an inter...

Hi, I used AirBNB quite often since I travel for work a lot. After changing my phone I did not receive requests from AirBNB. I did not respond to 2 requests in 24 hours. Now I do not receive any requests anymore. It seems the AirBNB algoritm punishes me f...

Hi, we are new to Airbnb and want to know if it's possible to collect a deposit from a guest to secure a booking for a stay several months away. They are unable to pay the full amount now, so we would like to collect 30% now and the remainder closer to th... Latest reply by Tricia14

I am new as a host and have just got my first booking but I can not find where to confirm. There is a box 'accept/decline but it is not active. Thanks

I live in a block of flats in London, I actually own my flat, and also have ownership of my freehold. I rent out my spare room only, and 90% of the time i am in the flat at the same time. The building management have recently changed the door code on the ... Latest reply by Gerry-And-Rashid0