Help

Hey there, I have a guest that needed to verify its ID, this has been done as she is now verified but my calendar still mentions pending despite her having been verified and I can't pre offer because the calendar is still pending... Any help ? Thanks,

I am very new to airbnb and I have several reservations coming up soon. I recently received a three week request. That's seems a little long for me being really new to the scene so I'm a little unsure if I would like to accept. I tried to see what the ... Latest reply by Melanie58

HelloI would love advice on cleaning your flat if you live out of the country.Do you supply all the cleaning products? Towels? What about stocking supplies? Who takes care of this? Do you provide the cleaner an extra key to your home?Thx Latest reply by Charlie18

Hi, In April I had a cancellation on the day of arrival, we have a strict cancellation policy, so this guest was not entitled to any refund. He went to the resolution centre, (with some false allegations, but that's another story)However the period is lon... Latest reply by Fritz4

hi everyonei will be having my first gues coming in these days. She says she already had booking no for my unit. My problem is i have yet to open bank account for transactions. The airbnb staff contacted me last year has quit from airbnb. and no one from ... Latest reply by Tosman0

Latest reply by Mike77

Oh my good! I had guests who booked for 6 people and they arrived with 5, without canceling. Everything was o.k. Before they ordered breakfast, but than they didn't take, o.k. When they left I got from airbnb a reduced bill, cause of a storno. I thought t... Latest reply by David126

what of when the booking comes and when I try to pre-approve it's as if there is no booking at all. what am I doing wrong this has been happeningsince yesterday. I am getting the reminders that I should respond to the booking but when I want to pre-approv... Latest reply by Pakanaka-Lodge0

un mio ospite ha confermato la prenotazione ed ho ricevuto la mail di conferma , ma la data rimane disponibile e la richiesta dell'ospite risulta pre approvata. cosa devo fare? Latest reply by Jim1