Help - Page 271 - Airbnb Community

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Excessive Heating

Hi Airbnb community, I just wanted to get some advice about how to deal with an issue I'm currently having with heating and electricity usage. I'm currently renting out my family home for three weeks on a very low rate as I'm new and trying to build up m... read more

Created 27-12-2019 | Latest reply 10-11-2020 by Debra300

SCAMMED WITH FAKE WEBSITE

I was actively looking for an Airbnb for myself and 5 friends in Byron bay Australia, I found one and booked in through Airbnb as normal, then I refreshed the search on Airbnb and saw on the top of the page a listing for an amazing house for a similar pri... read more

Created 10-11-2020 | Latest reply 10-11-2020 by Branka-and-Silvia0

in Queensland, Australia

How to update default language in App?

Hi, Lizzie! How do I change the default language in the new app? It was there in settings of the previous version but I can't seem to find it anywhere in the new app. **[Title Updated]

Created 16-05-2017 | Latest reply 10-11-2020 by Claudia2467

in New Delhi, India

Need to delete promotions

Dear Airbnb Team I need to delete all promotions( discount) from my all listing. RegardsPradeep G R

Created 09-11-2020 | Latest reply 10-11-2020 by Emiel1

in Goa, India

How do you send a DocuSign now that Airbnb has done away with the email service?

I have a river liability waiver for our place and always just sent a DocuSign request to the guest via the Airbnb given email address. With that feature gone now, I can't see and or figure out a way to deliver the document unless I ask the guest for thei... read more

Created 10-11-2020 | Latest reply 10-11-2020 by Emiel1

in Los Angeles, CA

Enhanced cleaning protocol might just kill my business

I absolutely hate that Airbnb is making this new cleaning protocol mandatory now! I read through what some other hosts are saying about it, and I'm glad I'm far from the only one who has a real issue with it. To tell my situation: My listing is a 5500-600... read more

Created 04-11-2020 | Latest reply 10-11-2020 by Adam1295

in Gaffney, SC

how do i change the language in which I receive e-mails from Airbnb?

I used to receive e-mails from Airbnb in English. However, nowadays the e-mails I recieve from Airbnb are in French. Does anybody know how I could change this so I can receive them in English again?

Created 03-02-2016 | Latest reply 10-11-2020 by Claudia2467

in Playa del Carmen, Mexico

Covid 19 Cleanliness Standards

What recourse do I have about disputing a review claiming that I have not met a guest’s covid hygiene standards?I’m a super host with a 5 star rating, cleanliness being my highest rating. I clean the unit myself and have upped my cleaning considerably sin... read more

Created 05-05-2020 | Latest reply 10-11-2020 by Letitia16

in Oakland, CA

Rentals

Hello,I was looking at a rental that was posted online and I received this from the person who listed the rental. Is this something Airbnb does? " I have a contract with Airbnb, one of the biggest rental property management companies in the world, with m... read more

Created 10-11-2020 | Latest reply 10-11-2020 by Amy1818

in Princeton, FL

RFC # and Taxes

Hello from snowie Alberta, CANADA. So sad we can’t travel to our property in Playa del Carmen without consequences. Recently I received notification that rental platforms such as AIRBNB require an RFC #. We have owned this property for over 6 years and ... read more

Created 10-11-2020

in Edmonton, Canada

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