Help

Hoping that you can help. Our listing is Sunbury Cove Cozy retreat, and we need to cancel due Hurricane Fiona - we are in PEI and have been without power for > 72 hours at this point, with no ETA on restoration. We have no internet, and are running on a... Latest reply by Helen3

Hello,I am new to the platform as a host. I am wondering how a guest was able to send me a reservation request for dates that are already blocked on my calendar. Does anyone know why this would happen or how it's possible? I went in the system as a travel... Latest reply by Amy2398

I gave a full refund to a guest who booked for 2 nights then canceled before she showed up as she didn’t read certain things in our listing. Our policy is Strict so technically I could have kept my payout minus the cleaning fee, but I decided to be fair a... Latest reply by Mike-And-Jane0

I would like to know what key words work best on Airbnb for apartments to hep boost visibility . Latest reply by Jedidah0

They booked my family home in Auckland New Zealand for 3 guests on instant book, they had a 5 star local review. I checked on the property in the afternoon and all seemed quiet When we arrived in to clean we found 268, THAT’S two hundred and sixty eight... Latest reply by Quincy

I am researching offering our family’s place in SF as a vacation rental on Airbnb. I know I need to get the certificate through the tax office and then be approved by the short term rental office. I’m reading conflicting information on whether or not the ... Latest reply by Chhoury0

I am a remote host for our apartment in Barbados. I received a booking request on 21st December for a 5 night stay starting on 27th december. It was only after I accepted the booking that I realised the guy booking was local and only lives a couple of mil... Latest reply by Brent298

Hi lovely people, I am a super host in Italy Lake Garda. I live in North London and I would like to start Airbnb here as well. My idea, because I go back and forth to Italy, when I’m away I would like to open up my flat in London to Airbnb. Can anyone a... Latest reply by Lina4956

anyone know how to reach the anti discrimination group directly? Latest reply by Michelle3257

So we have some returning guests, this is the 3rd time they have stayed with us whilst visiting elderly parents in a care home nearby. They always try and negotiate a dealor messaged directly to try and cut costs. Anyhow.... Tiday after check in I notic... Latest reply by Helen744