What Hosts are saying

    Melissa280
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    Giving a full refund to guest

    I gave a full refund to a guest who booked for 2 nights then canceled before she showed up as she didn’t read certain things in our listing. Our policy is Strict so technically I could have kept my payout minus the cleaning fee, but I decided to be fair a... Latest reply by Mike-And-Jane0
    Niki336
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    Guest damage

    They booked my family home in Auckland New Zealand for 3 guests on instant book, they had a 5 star local review. I checked on the property in the afternoon and all seemed quiet When we arrived in to clean we found 268, THAT’S two hundred and sixty eight... Latest reply by Quincy
    Tiffany686
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    Question for San Francisco hosts

    I am researching offering our family’s place in SF as a vacation rental on Airbnb. I know I need to get the certificate through the tax office and then be approved by the short term rental office. I’m reading conflicting information on whether or not the ... Latest reply by Chhoury0
    Nicky89
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    Booked guest not communicating

    I am a remote host for our apartment in Barbados. I received a booking request on 21st December for a 5 night stay starting on 27th december. It was only after I accepted the booking that I realised the guy booking was local and only lives a couple of mil... Latest reply by Brent298
    Lina4956
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    Hi I’m Lina

    Hi lovely people, I am a super host in Italy Lake Garda. I live in North London and I would like to start Airbnb here as well. My idea, because I go back and forth to Italy, when I’m away I would like to open up my flat in London to Airbnb. Can anyone a... Latest reply by Lina4956
    Amanda660
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    Guests charging their car

    So we have some returning guests, this is the 3rd time they have stayed with us whilst visiting elderly parents in a care home nearby. They always try and negotiate a dealor messaged directly to try and cut costs. Anyhow.... Tiday after check in I notic... Latest reply by Helen744
    Maria16390
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    Is zero "Service fee" a fraud?

    Hello, AirBnB Community! Is it OK when host pays $0 (zero) to AirBnb as a Service fee? I've find a listing that always shows $0 fee for AirBnB. Is it possible? Or it's a fraud? https://pbs.twimg.com/media/FdgQprAXkAEUol8?format=jpg&name=medium I've chan... Latest reply by Helen3