Help

I get it that the reviews are for helping us grow and make changes accordingly. But I’ve had two guests now leave a 3-star rating for location “because it was further from the city than they expected”. They are given a small radius of the homes location p... Latest reply by Anonymous

Hi, I'm looking for an apartment in Milan and I came across an advertisement on the Idealist site. Once given the availability, I was asked to pay an extended rent through Airbnb, as the owner is abroad, sent the data of the transfer I realize that the ow... Latest reply by Anonymous

Hi all, I'm a new host, after a frustrating experience with the support help chat. I finally work out myself how to set the availability of specific dates. I have Instant Booking on, minimum one night during the week and two at the weekend set for my list... Latest reply by Martin333

My name is Marie Moore. My husband and I are the owners of The Mermaids Song in Seaside Oregon and we just listed our new rental in a gated community called Swallow the anchor. This new home is in a gated community where short term rentals are in the sp... Latest reply by Casita-By-The-Texas-Bay0

We had a guest book yesterday for 3 nights, they turned up at midnight and then said they thought they were getting the whole house for $100, SURE!This morning they ring AIRBNB, who so far have spoken to them and me, they told me I was in the right and do... Latest reply by Luana130

We requested check in early with host. Host said it was free and Airbnb charged our card without authorization. Airbnb reps are being very rude and unprofessional. What can we do to fix this? Latest reply by Luana130

I have linked my airbnb calendar to booking.com but when I come to link booking.com ical to airbnb I realised that it is not getting updated on airbnb. I have seen a lot of complaints which go a few years back.. has this been fixed?? Latest reply by Luana130

Why is any time you call these people can never answer a question and always send you to technical support and they will only get in contact with you through email and then you answer there questions and they keep sending you the email over and over like ... Latest reply by Frederico51

I have gone from having at least 5 to 6 inquiries and 2 to 3 bookings per month to 1 inquiry in the last 90 days! Has this happened to anyone else? I know this is typically a slow time of year for us, but this is really unusual. This is the first time sin... Latest reply by Ana7

I've canceled reservation as guest under flexible cancellation policy, did all cancellation steps and received email form Airbnb that refund (- service fee) has been made to my card immediately, but transaction it can up to 15 working days for transaction... Latest reply by Ana7