What Hosts are saying

    Leli64
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    Airbnb to coach guests on rating system

    Can Airbnb coach guests on the rating system so they are aware that 4 stars is bad? Perhaps a quick reminder right before they leave a review. Because I think a lot of guests think they are doing us a favor leaving a 4 star review. Or think that a 5 star ... Latest reply by Leli64
    Maria11514
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    Deactivate account

    Hello! Yesterday, I send about deactivating account with all information. But it still working.we have reconstruction at the building.from 25.11 we will not accommodate your guests.with best regards. Latest reply by Susan1404
    Oliver429
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    Last minute cancellation in NYC

    I have been with Airbnb since 2012, traveling around the world. Only positive reviews and never had a serious problem until now. Last week I was in Chile, (Patagonia and Santiago) and even though I got caught up in the rioting there were no problems. Clo... Latest reply by Sarah977
    Alison545
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    Bad review or no review?

    Whilst on holiday in Bulgaria we booked a few days in an AirBnB which did not meet our expectations. The property was promoted as a 7 room villa with pool and mountain views. In the small print it did mention that the property was split into two separat... Latest reply by Sean433
    Nicole563
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    Just Annoyed

    Received this gem last night. Message #1: Hello, I am coming through town tonight and my budget is $45. Is there any way you could accommodate that? It was 7:30pm when I received that, felt immediately annoyed. I did not want to entertain and waste my ene... Latest reply by Emilia42
    Paul1421
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    Cancellation policy

    I've just had a cancellation customer that should be arriving on Monday they missed the cancellation deadline by 10 minutes believe their reasons for cancelling are genuine even though will cost me money considerable about £450 they get half the money bac... Latest reply by Sam397
    Kimite0
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    Your Service

    They seriously don't even deserve a 1 star.I AM BEYOND ANGRY WITH THIS USELESS COMPANY.Airbnb has the WORST booking process that I have ever experienced. I book the staff accommodation using Airbnb frequently.UPON processing payment for the accommodation ... Latest reply by Chris232