I was a super host, but i lost it, because guest gave 1star review, but never came to the apartment. Airbnb allows the guest to make a review also if a guest hasn't arrived or if the guest cancels the reservation. It happens to me already 2 times. 1st. gu...
Latest reply by
Alice595
Hi everyone, My partner and I booked a month at an airbnb out in Joshua Tree as a retreat. We love the area for its peace and quiet, and have spent several months there in the past. My partner was victim to a dog (unfortunately, a pitbull) attack in the p...
Latest reply by
Tania415
Hi folks, I'm Airbnb host and willing to try loyalty program to attract more guests.I see it like that:- Guest is coming in my (or partner) apartment and gains one point for each night he stayed- After he collected 10 nights he can redeem it to stay 1 nig...
Some folk are unbelievable. This guest keeps asking if they can get a better rate by not going through AirBnb. "We'll just do a deal on the side, between us and you, right?" The guest seemed a little offended when we advised them that we don't do that kin...
Latest reply by
Ana1971
I forgot to ask my guest for their ID number and I need it to declare my income. The guest is ID verified so Airbnb has their ID. Anyway for me to get it?
Latest reply by
Ann489
Hello everybody, I am a superhost and Airbnb+ host in Prague. One of my payouts from August 24 got frozen and is still in upcoming payouts. I need to contact airbnb to check the transaction, how do I do this please?
Latest reply by
Quincy
Hey guys- I set up an internal name on my listing when I created it that only the host can see. Ex: the mermaid room. I cannot figure out how to change it. Anyone? Thanks!
Latest reply by
Wallace14
all my payments of july and August are pending for some reason, i havre opened many cases to find an answer but still no luck. they keep telling me that your case is being handled by specialists and that someone will get back to me but after a couple of d...
Latest reply by
Helen3