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Guests not following the rules

Hey people,I just hosted a group of 3 sports guys coming to town for a sports competition.It is written in our rules that smoking is prohibited in the house and I never had any problem (especially since there's a huge patio to smoke outside).But when they... read more

Created 13-12-2021 | Latest reply 14-12-2021 by Andrew0

in Normandy, France

Airbnb blocked my listing for a gas leak (there is no gas line in my building!) and is now ignoring me

Hello Everyone I am a super-host with over 700 stays hosted. I rent my suite full time and it is an important source of income for me, especially during the pandemic. I recently received an email from Airbnb out of the blue saying my listing was blocked ... read more

Created 13-03-2021 | Latest reply 14-12-2021 by Sue702

in Vancouver, Canada

Superhost and Guest Cancellations

Why does it count against my Superhost status when a guest cancels on me? It’s like throwing salt on the wound. Am I understanding this correctly?

Created 02-12-2021 | Latest reply 14-12-2021 by Mariela71

in Corvallis, OR

Beware Listers who get you to book on their own website - e.g. Vine Apartment, Sarasota

If you are ever told by a lister that the property on Airbnb is not available but they have other properties in the same building available and to book on THEIR website with a discount, DON'T. I booked a property like this for 4 nights - Vine Apt in Saras... read more

Created 14-12-2021 | Latest reply 14-12-2021 by Sam4701

in United States

Suggestions on how to pay cohost

We recently switched to AirBnb from another vacation rental mgmt company. We live in Colorado and our vacation home is in California, so a friend offered to cohost since he and his wife Airbnb an apartment in California. We already have a cleaning person ... read more

Created 04-01-2018 | Latest reply 14-12-2021 by Tracey89

in Littleton, CO

Airbnb in Paris, France

Hello all! I have only used airbnb once but am planning on going to Paris, France in a couple months. I have found a place but there are no reviews for the place and I’m concerned about the legitimacy of the property. Can anyone chime in and provide me ad... read more

Created 16-02-2020 | Latest reply 14-12-2021 by Fany691

in Los Angeles, CA

change account manager

Good morning, I want to change my account manager, has anyone done it? Best regards, need it as soon as possible

Created 14-12-2021 | Latest reply 14-12-2021 by Mike-And-Jane0

in Madrid, Spain

Rental Required UK

Hi, is there anyone who would do a rental for a month. One adult, must have WiFi for working and would allow a 13yr old kitty cat to come as well ? cathy

Created 14-12-2021 | Latest reply 14-12-2021 by Mike-And-Jane0

Problem - I still haven't received a refund for canceling my apartment reservation.

Hello. From 02. 12. 21 r. I have a problem with getting a refund for cancelling a flat reservation. The system was not working, I asked for help from a i r b n b support. From 03. 12. 21 r. I talked to them on the phone, wrote messages, sent print scre... read more

Created 13-12-2021 | Latest reply 14-12-2021 by Kamila64

Creating experience

Hi everyone!I've created my new esperience and my ID was declined. Now I can not find my unfinished experience and does anybody know hoy to regist the ID?

Created 14-12-2021

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