Help

I need to change my tel no. Latest reply by Jeff158

Hi Everyone,I am hoping someone can help. I had a couple booked for 3 nights with a dog. They arrived late afternoon and I welcomed them, told them where to go etc and if there were any problems where I was etc. They went in to the apartment, came out go... Latest reply by Mike-And-Helen0

I am dealing with a guest who would like to book my place for three nights but want me to lower the price to fit her budget. The guest is asking me to send a special offer and remove the cleaning fee. I had already lowered the price and explained to the ... Latest reply by Kit45

Hello, I'm new to this. Does anyone know if we can host our vacant apartments on here? Where do I begin to find out if this is okay to do? I don't see any language in my lease agreement that says I can't.... Thanks. Latest reply by Kris226

Hi my calender is not showing all my new booking in green for Sept & Oct but show all my old booking Latest reply by Peter-and-Seb0

Hello, We currently have a lockly lockbox on our home in Havasu, this allows me to send a new code for each guest. My problem is 70% of my guests cannot get the lockbox open on the first 3 tries and the box locks them out for 15 minutes and then I ultimat...

Hi guys, Could anyone share some experience or solution with this situation. The guest stayed at my apartment and she has triggered the Central Smoke Alarm System. The Fire Brigade attended to the apartment. The guest refused to pay for the cost of $4,0... Latest reply by Helen3

How are credit card use fees paid? Latest reply by Sarah977

Have put preset questions to be answered on instant booking but can’t see the answers. Where do I find them? Latest reply by Andy606

How much should a refund be?? Should it include the Airbnb fees the guest paid, plus the fees that you as the host were charged? or should it be the straight amount listed on the calendar? Short story: guests leave after one night of 4-night stay after c... Latest reply by Ian-And-Anne-Marie0