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I have a guest who was scheduled to arrive 5+ hours ago. I have other inquiries for the dates unsure if I should count him as a no show and start taking other bookings or if I should wait. He booked with Moderate policy. any ideas? we tried calling/textin... Latest reply by Sandra856

Hello everyone, Has anyone had to write a negative review for a guest who has had all glowing reviews by other hosts? My most recent guest was a poor communicator and neglected to take out garbage, left food in fridge etc. Also left windows open which re... Latest reply by Kelly149

I'm just starting to set up my Airbnb listing in Portland, OR. Is there a consulting service you can recommend that will come out, look at the room, and tell me if there's anything I need to do to ensure that the inspection for the short-term rental permi... Latest reply by Tijana15

I have one very frustrated situation. The guest automatically confirmed the reservation in 24hrs before check in, then after 1.5 hour later request to cancel. The reason is his daughter ‘s passport is expired ( for this reason I definitely doubt, even un... Latest reply by Echo7

I have discovered that 95% of the people that have booked with me since I opened and who are from my city or a neighboring city have mental or emotional issues. Those issues are serious enough that I am not equipped to handle them and quite frankly I ha... Latest reply by Priscilla150

Had a booking for a three week stay commencing early September from a young couple from China. Few but good reviews. Had a message earlier asking if they could get my address to send stuff to our place in advance of the stay. Not clear what but I presume ... Latest reply by Dimitar27

I am an Uber driver in the Banner Elk, NC area. As far as I know I am the only one that lives here. Is there any way to let potential renters know that I am available? I have had many passengers tell me that they could not find out in advance about the av... Latest reply by Linda108

Добрый день. Я бронировал эту комнату https://ru.airbnb.com/rooms/37034621, хозяин отменил бронь, но я до сих пор не получил возврат своих средств.Вот что у вас написано: "Сб, 17 август 2019 мы оформили полный возврат на сумму 7722.26₽. С нашей стороны во...

I still have not received my payouts for my recent transactions. Latest reply by Linda108

Guests said there would be 6 guests but there were 8.Our site states 11 am check out, as does the Welcome Book and a large Sign on kitchen cupboard door. Guests were still there at 3:30 when cleaner arrivedNo Smoking signs clearly posted but cigarettes b... Latest reply by Branka-and-Silvia0