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29th August 2019 I have received confirmation that my booking Ref # HMAK55FZ5S for the Munich apartment has been cancelled and a refund of $2139.05 will be refunded to my Master card account. I also need to receive confirmation that my final payment of... Latest reply by Yadira22

Hi,I recently booked a stay in Lisbon for me and my friend. We used his father's credit card to pay for the booking, as the price exceeded the limit of my credit card. The host says that upon check-in, the owner of the credit card has to be present, becau... Latest reply by Yadira22

I am a homeowner in France and I rent out and pay taxes so far to Norway as my home country. From 2019 it is a new rule that we need to have tax registration on income in France and start paying income taxes directly in France. I pay already Taxe Foncier...

I have multiple properties and get so many emails from Airbnb....reminders, leave a review, reminder to leave a review, last chance to leave a review. Reminder so and so is coming.....I don't mind getting emails but its constant and I'd like to get less.T... Latest reply by Romana19

I have just started a new experience with Airbnb and have not received any bookings for the same so far. Is there something I should be doing a different way? Here they are: https://www.airbnb.com/experiences/766377https://www.airbnb.com/experiences/98640... Latest reply by Nutth0

Hello, We are in the middle of setting up our Airbnb account for a hostel. I'm having some trouble with the pricing system though. I have the standard flat price set to £15 a night and a weekend price of £25 a night. These prices are for a single bed in a... Latest reply by Rowena29

I dont understand is that chat box or message box.That's why i will write firstly short one, if it turn into chatbox I'll continue or I'll write another message Latest reply by Baran4

Hi - So I have a guest checking in on 7/5. Our check in is any time after 3pm. She is asking to check in at 5am as she will arrive to town for 4am. I said no because that will prevent hosting the night before, July 4th. She is upset because she read t... Latest reply by Maria-Joanna0

HiI have set my base pricing to R$300 but it is displaying at a higher price, around R$450. I have turned off smart pricing. Any idea what is going on and how i resolve this? I am getting no bookings due to the higher price and need to change it urgently.... Latest reply by Nick86

Hi,The check-in guide link is a useful feature, just tap the icon and guests can see step-by-step guide. However, recent feedback from guests has demonstrated some major issues: 1. On iPad 10.5 inch (possibly other models) the checkin guide link doesn't r...