Help

I have booked my first guest and I would like to give them something they can print out with instructions for their arrival. It appears that 'messaging' won't allow attachments. Can I request an email or is their email available to me somewhere? Latest reply by David-And-Ruth1

Hi there.My name is dawn and I have been offering changeover services for over 3 years in and around Chichester. I work in a number of properties from one bed barn conversions to 7 bedroom farm houses. I absolutely love what I do. If you need any assistan... Latest reply by Valerie1177

Have any other hosts had to deal with a bed bug infestation? We keep our cabin very clean but a recent guest inadvertently brought in bed bugs, now we have to cancel several guests so that we can have the bugs exterminated. It is very costly, both with lo... Latest reply by Gwen386

Please could you help me? I'm a fairly new host, live now for about 4 months and have experienced my first issue with damage. The most significant is damage to a bathroom floor, it looks like a soaking wet towel or bath matt have been left on a laminate... Latest reply by Nanxing0

My name shows on my public listing along with a photo of myself and my wife. She would like her name to show (she is a co-host). I see many listings with two names (eg. Steve & Barb), but can’t figure out how to do that. Latest reply by Stephan3280

Hello, I own a property that is listed on Airbnb through my property manager, who is listed as the host and her partner, the co host. Am I still covered by Aircover if there is any damage to my property? Thanks! Latest reply by Helen3

Hi, I’m fairly new to hosting on Airbnb but I was a guest for a long time before I started hosting. So I know how Airbnb works, and it’s a shame that I’m here so upset at Airbnb without having hosted for even a full year. I became a superhost only after a... Latest reply by Pamela834

Hello Airbnb Community! We have 3 properties listed on Airbnb but managing calenders for airbnb and booking.com is a handful but we would like to list on more platorms to get more bookings. We are thinking of using a channel manager (not even sure if its ... Latest reply by Sudsrung0

I recently stayed at an Air bnb location for 8 days. I have been given a receipt, but am in need to get that same reciept itemized. Similar to how a hotel gives you a receipt for each day showing the daily rate, taxes and fees. I have talked to 02 custome... Latest reply by Dylan29

Hi All, The wording for the security deposit is 'If you submit a damage claim within 14 days of checkout, guests will be responsible for damages up to this amount.' What happens if the guest trashes my cottage which far exceeds the security deposit. Do ... Latest reply by Lisa722