Help - Page 686 - Airbnb Community

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Registration or re-register

I received this notice last week stating that my registration had expired. I have not received anything from the city of Chicago in previous months. This letter contains no email, phone number, or steps I can take to rectify this matter. Has anyone else h... read more

Created 08-02-2020 | Latest reply 23-07-2020 by Michelle53

in Chicago, IL

Increased prices after I paid

Hello, My boyfriend and I booked and paid (confirmation of booking) a trip to Florence last night. We have woken up to two requests for an increased fee, £160 extra then £190 extra which is nearly DOUBLE what we paid for. The host didn’t say anything, mer... read more

Created 23-07-2020 | Latest reply 23-07-2020 by Ann72

in Northampton, United Kingdom

Cheated by host, no help from AirBNB

My host said I had not paid for the last night and asked me for cash. She said I did not need to pay through AirBNB.I gave her the money and then I checked my emails and saw that I had actually paid for the last night.My host had now gone out and so I cal... read more

Created 22-07-2020 | Latest reply 23-07-2020 by Helen3

in Oslo, Norway

What actions is Air Bnb taking?

Hi dear hosts, I am wondering... 2 years ago, a group came and partied at my place, which led to the neighbors calling the police and all that.When I called air bnb for assistance, they basically told me "It's your fault because you are accepting groups o... read more

Created 23-07-2020 | Latest reply 23-07-2020 by Helen3

in Saint-Mitre-les-Remparts, France

Payments pending for 16 days and counting - after multiple stays

I've had continuous 3-5 day stays since June 18 and steady stays before that. I have not received a payout since June 18th. I cannot reach airbnb. Is it possible they won't ever give me my payment? Has anyone else experienced this? I'm considering can... read more

Created 04-07-2020 | Latest reply 23-07-2020 by Liv

in Royal Oak, MI

Strange new layout of Community Center Page

Is this supposed to be a new layout or is my formatting off somehow? My screen is suddenly dominated by three huge icons, pretty much nothing else.

Created 23-07-2020 | Latest reply 23-07-2020 by Mark116

Strange new layout of Community Center Page

in Boise, ID

Payment not received

Someone was able to automatically book my place when they did not meet the minimum night requirement. After the reservation was completed I did not receive payment. The payment does not show up on past or future transactions. Has anyone else had this prob... read more

Created 18-07-2020 | Latest reply 23-07-2020 by Katie

in Austin, TX

listing image tips

example pic big on mobile appmy pic - small on mobile app Hi Hosts and Helpers! Hoping for some help re: listing images.I like to think we have a good set of staple images, but i think we can improve by adding some more lifestyle shots that we have from i... read more

Created 21-07-2020 | Latest reply 23-07-2020 by Huma0

in Melbourne, Australia

Checkin instructions key feature removed

Can someone please tell me why they removed the checkin instructions key feature on the chat?it was very convenient and easy but they removed italso a lot of guests complaining that they can’t see the checkin instructionsanyone else having this issue?

Created 25-01-2020 | Latest reply 23-07-2020 by Fiona-And-Neil0

in Miami, FL

CUIDADO COM RESERVA INSTANTÂNEA

Estou sendo extremamente prejudicando pelo Airbnb, para não dizer palavras mais fortes, tive um reserva instantânea em um dos meus anúncios, onde indica que o perfil do hóspede é verificado pelo airbnb, após alguns dias até a data de check-in hospede não ... read more

Created 21-07-2020 | Latest reply 23-07-2020 by Quincy

in State of Santa Catarina, Brazil

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