I am a new host and I make it clear on my listing that I do not provide bedlinen (ie duvet covers, sheets & pillowcases) or towels. I provide mattress protectors, duvets and pillows. However, I have had two occasions now where guests have not brought th...
Latest reply by
Pamela-And-Jack0
Hi I am unable to communicate with guests who are to arrive today - my phone packed in and my gmail account is also not available to me. I have no access the code number of the booking.I am hoping the guests will arrive as I did communicate with them on...
Latest reply by
Marian174
As you can list a car charging point as an ammenity why can't people search or filter listings on this? I can see filter options for irons and hangers but not charging points. Am I missing something?
Latest reply by
Daniel2947
OK, I have tricky one. I had a booking for 1 guest, male, about 70. On booking, I sent my usual blurb about reading house rules blah blah and he replied that he was a host as well and therefore knew all about house rules (although, strangely, he had zero ...
Latest reply by
Kathleen125
Although maybe not so surprising.
I just got 3* for location and incorrect address. Because we are rural, the address was set by airbnb.
38 sets of guests have found us with this address.
This latest guest was sent an alternative route because I knew the...
Latest reply by
Mike-And-Helen0
There’s a guest that has lost her credit card after booking my Airbnb. She booked 15-16 August but request for refund on today, 10 august. I declined the preapproval in hopes to straightaway refund to her only to realise that she can’t get her refund sinc...
Latest reply by
Jeff158