What hosts are saying

    i have a guest who booked 30 days. he arrived and stayed for 10 day. he than changed his travel plans and left to another country. i have a strict cancelation policy so i want to know if i have to refund for this or not? also, how can i open my booking ag... Latest reply by Tom905
    As a guest I feel that a non-keyed lock cannot be seen as a "lock on bedroom door". I travel with a cheaper camera and a laptop and don't want to drive around with it all the time. I want to leave it in the room I've rented but the lock isn't going to k... Latest reply by Sarah977
    I'm new to airbnb, I creeted my account using facebook, but unfortunately, I don't have acces to my e-mail, I only use facebook to log in, I tried to change that , but it's not possible to do it without sending a recovery code to the email attached to my... Latest reply by Ramona2
    Hi EveryoneI have a guest who checked in 6hr and 20m later than our check in window of 4-6pm. He had booked for 6 adults; him, his new wife and their parents, however, turns out aunty, uncle and one other turned up also, making a total of 9!!!I have on m... Latest reply by Helen3
    I had a guest book 7 months in advance for 42 nights. Arrived on a Saturday and was perfectly happy until Wednesday when she wanted to cancel and find somewhere closer to her new job. (In her message to me she said there is nothing wrong with the property... Latest reply by Robyn92