Help

I recently get a super low score 1 star across almost all category because the guest think my place is dirty. I suspect he broke my bed which is the real reason he wanted to leave.I found out my bed was broken when I got back to home in the afternoon, the... Latest reply by Linda108

I always have Welcome bottles of water! Las Vegas weekly magazine & or WHAT'S UP book or both in their Rooms available, in case, they don't have any plans to do or activities coming to VEGAS. These magazines are so convenient of everything you need to k...

Hi, my guest canceled the booking HMAKHDYKCJ, and I’d like to refund extra HKD $500 to her Latest reply by Jeff158

i put a new home for the first timehow long does it take till the home is visible on the airbnb? Latest reply by Jeff158

Hello all, Like to get recommendation on products you may have used for odour Issues. I have a Three bedroom detached home which is old (80-100yr). Issue I been having is the odour / smell from guests staying for longer period of time from their cooking... Latest reply by Amy409

hello everyone , i noticed over the years talking and meeting other Airbnb hosts , lot of host have hard time to accept the way guest behave or things they do, also the way hosts handle complains from guests. i worked in 5 star hotels for many years and ... Latest reply by Branka-and-Silvia0

Hi, I am new to all of this hosting and have already due to circumstances beyond our control offered 2 guests a discount on their stay. I have done one transaction successfully and about to do the next transaction. I have set up my bank debit card as the ...

Just used Airbnb for 1st time. Apparently when I set up my account a few years ago, I accidently selected Russian as my preferred language of communication. Don't know how I did this since the boxes for English and Russian are nowhere near each other. Rec... Latest reply by Gordon0

Yesterday I tried to book an apartment in Edinburgh which cost 363 euros but the payment process was disrupted. The amount was deducted but then I received note from airbnb that they are refunding. I have been having problems communicating through the si... Latest reply by Susan17

I am still relatively new to hosting so I hope this isn't a bad question, but I had my first bad guest experience and am wondering how best to handle the situation. The guest checked out yesterday and left the house in bad shape (e.g., I found urine pools... Latest reply by Henriette-and-Hippolyte0