Help

Hey There, I've been an Airbnb member right from the beginning. I've never had any bad experiences with any hosts or places I've booked. However, on this occassion I'm currently stranded in LA. We booked a place in West Hollywood for 31 days about 4 weeks... Latest reply by Stephanie

i cannot check in client and I do not see that I have received payment. She is already asking for a refund for early departure. I'm afraid I will not be paid for her time. Latest reply by Natacha82

Can anyone recommend a good smart lock to use on the front door in the UK Please

Hi,I h ave a listing with you and wondered how/if it is possible to upgrade to a “plus” listing? Many thanks, Rachel Latest reply by Shane188

Hi,Once account is deactivated because of www.airbnb.com/help/article/483Does it mean its for a lifetime? Latest reply by Stephanie

Hi! I have received a reservation from a person who created his account in Airbnb a couple of days ago ... doesn't have a profile pic nor any more information about himself. And when I asked about his social or professional profiles (like Linkedin or Face... Latest reply by Alice595

Hi, Grace and Emma,We monitor all reservations and user interactions on Airbnb very closely. We’ve noticed this reservation HMAANXEJWS doesn’t appear to be legitimate. As a result we have cancelled the reservation and refunded the payment. If you feel thi... Latest reply by Grace264

Hi Quincy, Thank you for your welcoming message. I run a beauty, health and wellness centre in a cute village called Uckfield, East Sussex, UK. See my website: [Link hidden] Can we advertise our services to attract customers to our center? Thanks, Ayesh... Latest reply by Mick70

Hello, How do you proceed when guests are asking you special services or data?For example: + Asking for different breakfast's ingredients because they don't like what you offer.+ Asking your address to make online purchases or travel insurances.+ Asking f... Latest reply by Beth80

Hey everyone! We own a house in a beach community and the local service company charges $150 each week to clean our pool/hot tub. It’s a barrier island so it’s pricey and our options are limited. We have been charging a $200 cleaning fee and we find guest...