change of phone number and change payment preference

[Omar19]

Hello, I need your help, I changed the phone number of my account and I verified it, now I want to add a payment method but I can't because ask the confirmation to the old phone number that is closed, how I can do? thanks 

[Mala0]

Hi Omar, not exactly sure what the problem is other than you cannot change account details due to old number being in the frame or new number not connecting to the new account details?

I would think the best bet would be to email airbnb or ring them directly if you are able and tell them your predictment in putting a new account up.. I guess they will check out you are who you say you are by some means of identification and sort you out with what you need.

Good luck

mala

[Omar19]

Thank you Mala for your help.

I want to ask directly to airbnb but I don't find the mail address, if you know could you please write me?