host requesting cc info

Suz-and0
Level 1
Duluth, GA

host requesting cc info

Good morning, 

I have a reservation at Myrtle Beach Vacation Station, #**. They are requesting credit card information outside of Airbnb and my husband is hesitant to give that info because we've never had to do that in all of our airbnb reservations. Myrtle Beach Vacation Station said that this is in case of damage done. Can you confirm that this is a trusted company and that they are in compliance? 

Thanks 
Suzanne **

 

**[Reservation number hidden - Community Center Guidelines]

2 Replies 2
Jeff158
Level 10
Caernarfon, United Kingdom

@Suz-and0   NO NO NO

The damage deposit is done through airbnb, click the link for confirmation

https://www.airbnb.co.uk/help/article/458/can-a-security-deposit-be-collected-outside-of-the-airbnb-...

 

I'll just add that this is a forum of hosts and not airbnb

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Suz-and0,

 

Welcome to the Community Center!

 

I have to agree with Jeff here Suz. The host you're going to stay with should have a security deposit set up as explained here https://www.airbnb.co.uk/help/article/352/what-happens-if-a-host-makes-a-claim-on-my-security-deposi...

 

I hope this helps!

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