Hello @Carmelita1,
Welcome to the Community Center. My name is Lizzie and I manage the English speaking CC here.
It does sound like you have been waiting quite some time for your payment, it should have reached you by now. It may be that there is an issue with it that need to be resolved. I would therefore recommend contact the Support Team directly so they can take a look at your account in more detail. Here is a useful Community Guide (created by a host here in the CC) with the different ways to do this.
Do let me know how you get on.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.