payout

[Mariam21]

Hello

I have one question maybe you can assist me please, I am host on Airbnb and I had a guest on 03/25/2018 but money what he payed is not appeared yet on my account, Can you check if there is any problem or direct me whom to ask and who can help me?

thank you in advance..

[Emiel1]

Hello @Mariam21 ,

Did you check your Transaction history pages ? What is the status of the payout ?

Best regards, Emiel

[Mariam21]

Helo @Emiel1 That page says amount is in future transaction but its more than 2 week ths guest was to me

[Emiel1]

Hello @Mariam21 ,

Then you have to contact Airbnb to "kick it off", it sometimes happen.

Contact Airbnb - A Community Help Guide [UPDATED]

best regards, Emiel

[Mariam21]

thank you very muchh ❤️

[Amber129]

Looks like was only 1 week from march 25 to when posted sunday april 1. Depends how processed as could take up to 7 business days but also due to Easter holiday may be delayed until the next week. Airbnb states this if you go in HELP and "when do i get paid". I've had some take longer than others even without holidays. Some reason can't upload my screenshot.