refund

Tom865
Level 1
Tulum, Mexico

refund

hello. Yesterday somebody booked a hotel with my credit card. i didnt book any hotel i saw only that they booked for 1023 pesos from my card. what can i do in this case ?

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Tom865  Contact your credit card company immediately to tell them this is a fraudulent charge, that your account was hacked and to stop payment. Then contact Airbnb to report a hack of your account and fraudulent booking. And change your Airbnb password ASAP.