Re: refund - Airbnb Community

refund

Tulum, Mexico

hello. Yesterday somebody booked a hotel with my credit card. i didnt book any hotel i saw only that they booked for 1023 pesos from my card. what can i do in this case ?

1 Reply 1

Sayulita, Mexico

@Tom865 Contact your credit card company immediately to tell them this is a fraudulent charge, that your account was hacked and to stop payment. Then contact Airbnb to report a hack of your account and fraudulent booking. And change your Airbnb password ASAP.

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