where is my money

[Fabio32]

when airbnb is going to pay me?  its already 4 day past

[Donna15]

@Fabio32, what method of payment did you request? PayPal payments generally arrive within 24 hours of a guest's arrival. Hosts are notified by email. For other payment methods, it can take 3-4 days, perhaps longer. 

If you're concerned, you should contact AirBnB.

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highligh...

[Robyn89]

There is no customer service and no way of getting in contact with airbnb. I am waiting - 2 months later - to get a payment for 1 night - WHERE IS MY MONEY - as soon as I receive payment i will delete my listing - this is a total rip off

[Lizzie]

Hello @Robyn89,

Two months is certainly a long time, it sounds like there something not quite right here, but there could be many different reasons. As @Donna15 mentioned above, there are lots of details here in the Community Center on how to reach the Support Team, here in the most recent Community Guide on the different ways to reach them. They will be able to look into your account and find out more information.

I really hope you get this sorted. Have you been receiving payments from more recent bookings?

Please do let me know how you get on.

Thanks,

Lizzie

[Robyn89]

Hello, yes I had the issue sorted, apparently I have 2 paypal accounts and the payment was in the other one. No error on airbnb side, so sorry for the complaint.