APP NOTIFICATION WAKING ME UP! MAKE IT STOP!

APP NOTIFICATION WAKING ME UP! MAKE IT STOP!

I'm getting a "leave feedback for a guest" notification on my phone in the middle of the night.  Waking me up,  I have other guests so turning off my phone is not a option.  PLEASE SEND NON-EMERGENCY NOTIFICATIONS DURING REGULAR HOURS NOT MIDNIGHT U.S.A. CENTRAL TIME!!!  Is anyone else experiencing this?  I just called airbnb help to make a formal complaint and after verify my info was put on hold then hung up on. GEEEEEZEEE!

5 Replies 5
Victoria57
Level 10
Strathpeffer, United Kingdom

@Kissing-Hens0 why does having other guests mean you can't turn your phone off?

 

And please don't shout here in the community centre. We are hosts just like you, not AirBnB support.

Well I guess I assumed if my barn is unfire I'd like to be woken up to go put it out.  Guests are strangers and to be contacted by fire, police or emergencys can happen at all hours.  Leaveing a reivew for a guest who left that day I see as not even a reason to send a notification to a phone.   Airbnb is mulitmilion dollar industy and there is no doubt in my mind they could send appropriate notifications at proper times or skip that notification.   Feel free to read capital letters at any tone you'd like.  I read them at a frustrated level in my head which doesn't startle my cat in the least.

 

I know the app designers might not be reading this but working with the app can send a person to want to vent.  Not to mention making a complaint is the only power I have.

Turn off your notifications at night and turn em back on in the morning - Problem solved 🙂 YUP!

Gerry-And-Rashid0
Level 10
London, United Kingdom

Just set your 'do not disturb' setting on your phone.... you can still allow certain numbers to call you in an emergency

Okay cool, yes I will give that a try!  THANKS!

- very helpful turns out my phone has lots of settings to block the airbnb spam!