I’m sorry, this is such an old subject, but first time I have had to question.
I normally politely decline the guest inquiry if not acceptable, then wait until last minute and accept the guest who by then has moved on.
Todays request, “Coming for anniversary, any discout fo 4 day stay?”
I reply sorry.
Then I look at the profile and there is nothing...no photo no verifications of anything...blank space under his blank photo and after 2 years a member, no past reservations (that is not unusual)..
Normally , I would wait and accept and as I have instant book, I assume could book anyway....but the lack of any information bothers me.
Any thoughts?