So, I'll be cancelling my very first guest's reservation first thing in the a.m. for a rules violation. Although I considered simply discussing it over, a combination of personal messages she sent, her smoking in the apartment, and non-response to the subsequent notification I sent lead to my realization that this person is too bold!
Firstly, my check-in time is 3PM, and they called the night before requesting an earlier (noon) check-in - which I agreed to. By 11 a.m. that day, they were already outside asking to come in, and I refused as I was still tidying up. It was a girl in her 20's, and her mother who claims to be a nurse in town for new-hire orientation. After they returned at 1 PM, I let them in, and walked through being as friendly as usual. The mother was quiet engaging, but the daughter (who boooked), seemed impatient with my discussion. So, I let them be and left. 4 hours later, I received the attached text from her...... I'm not even joking (see me in the gray). When I forward this to my girlfriend she starts to laugh, but I figure I'd not be harsh and simply swerve the conversation.
Today, after returning from work 1 hour before, I leave my unit to retireve the mail, and I'm immediately met with the smell of tobacco. None of the leasing tenants in my other 2 unit smoke, so I immediately knew it was this party. I subsequently informed AirBnB, and sent her the message below.
Suffice to say, that my first experience hasn't been the best, and I'll be ejecting them tomorrow morning before work.