I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Can anybody help me to avoid this type of experience when dealings with bookings in the future?
I received a booking from a guest, Bianca, from SA which I confirmed. She told me she was arriving at 3pm. I rushed home from school to prepare, clean and buy the necessary breakfast stuff. At 4 I received a cancelled message from Air B&B without any message from Bianca. About 6 that evening she told me she was double booked, which I think was just a lie. She said she was coming to stay with me the next 2 days. No booking was made, so I knew this was another lie. This type of behaviour is so inconsiderate. Which settings do I use to avoid this type of treatment? Can you report or leave a review somewhere about these characters to warn other hosts? Regards Nita
I can't see an option where to leave a review on a person's page who did not stay with you.
@Linda108 Hi, thanks for that. I've not had requests to leave a review for cancelled bookings, but then it rarely happens This seems pointless to me. Like writing a review for a restaurant that I didn't actually eat in!!