@Paul23 ........Sure have!....I lost a booking because it sat on my dashboard for 16 hours and I never knew it was there. Paul, cracks are appearing in the system.......and as I have said in other posts there are going to be some problem times ahead. I phoned Sydney and spoke to a very pleasant lady who said she had 're-activated' my sms messages, but I have had three messages since then on my listing page that I haven't been notified of. In fact, since last week my mobile phone has been utterly silent as far as Airbnb is concerned!
This is a big deal, fairly obviously cellular contact is costing Airbnb and enormous amount of money....every txt costs, and the 'backroom boys' have hit on this solution (which works fine in NY, Miami, Paris, London, in fact anywhere there is a Wifi hot spot) but in the less heavily saturated internet areas we depend on cellular....even a personal WiFi is still a cellular service.
Probably one of the worst aspects of this though Paul is Airbnb have not had the guts to come out and tell us that they are deleting a whole platform of communication! We have had to find out in bits and pieces on a forum site for gods sake, and those same 'backroom boys' haven't cottoned on to the fact that an sms costs them 25c....a lost booking costs them an average of $20.00 if it disappears to another booking site!
Paul, we are being screwed to that God of economies! Airbnb knows full well there will be a lot of flack and a considerable amount of fallout from this but, It's a numbers game.....the decision has been made to discontinue cellular notifications and that is all there is to it. You will get some soothing talk...(There you go Robin, I have reset your notifications) ....but I am afraid, it's all cobblers!
Strap yourself in Paul, we are in for a rough time and you know, the worst part about it is? After following Airbnb's advice to the letter you are going to be pinged for not responding to enquiries....as though it's all your fault, not theirs.....jeeezzzuuuuussss!!!!.... cheers.....Rob”
