How to contact AirBnb ?

[Jani3]

A month ago we had case of prostitution in our apartment by a guest. Since Finland has no contact number for AirBnb I ended up calling the US number to get the reservation cancelled. To replace the soiled linens etc. the contact for AirBnb asked for pictures of the damages which I provided however since then I have not received any responses to any of my emails. Tried contacting using the email thread for the initial issue, tried creating a new one, but no-one is responding. 

How should I proceed ?

[Steve143]

Hello @Jani3,

There are other phone numbers and information on contacting them via Twitter in the post below.

I've found them to be good on Twiter with non urgent things. They've always responded within a few hours.

Contact Airbnb A How To Guide

Steve.