I am unable to decline a request

I am unable to decline a request

Hi Guys, the system isn't allowing me to decline an enquiry.

 

Any clues

 

Sorcha

1 Reply 1
Momi0
Level 10
Honolulu, HI

@Sorcha0  yeah something is def wrong because I couldn't approve a person for several hours today. And when it finally got approved, NOW the guests can't book my place for another 3 hours due to a glitch in the Airbnb system.  They told my guests that she will need to wait about 3 or more hours to allow them time to fix the issue. Make sure you at least write to the person letting them know its gonna be declined so your response rate isn't affected.  As long as you write to them, you are good.  But for now, that's all you can do until its fixed.  And this will give them the chance to contact another host.  

 

And in the meantime, I am anxiously waiting to receive word that my guests can get a confirmation they are booked for 3 nights this month in March. 

 

Curious, why are you declining them....?

If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.

Aloha, Momi

Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook