Dear Community, Dishonest/nasty reviews are one of the nightmares of serious hosts, if not The nightmare.Since it's extremely difficult to get such a review removed (as long as it represents the author’s personal experience ...), could it be possible to a...
Latest reply by
Denise1309
Hello Community, I recently had some terrible guests. We all know what that is like, most guests are fine, some are great people too! However, we have all had those guests who don't respect our homes and properties. It's a long story, it always is when ...
Latest reply by
Jill1056
I'm having the WORST support from a Trust & Safety case manager regarding reimbursement for guests who stayed 5 hours after check out, left feces and vomit on carpet, bedding & towels and required hours of extra cleaning. I'm looking for advice to get th...
Latest reply by
Jill1056
Hi everyone, I am quite shocked to find out that the base price defined in my listing does not apply to the days in the calendar.I found about this yesterday while experimenting to use the `Smart price` feature. I pressed it and airbnb changed all the pri...
Latest reply by
Nicki-and-Doug0
Hi, I had an AirBnB manager that basically took care of my apt listing fully and dealt with the clients while I was gone. She was wonderful but she recently moved. If you're a co-host in the area please let me know, thanks!
Latest reply by
Fernando1666
What is the value of a Host Advisory Board if they never communicate or at least participate in discussions with euuhhhh...... Hosts !(Hosts: those people who are making it possible a guest can stay somewhere and who eventually bring all the profit to Air...
Latest reply by
Mike-And-Jane0
Hi allHad an upsetting situation yesterday of people turning up at my villa in Portugal (they had the wrong street number on their booking confirmation but recognised my house from the pictures ). I had no idea who they were as never had any communicatio...
Latest reply by
Victoria1425
Hello Everyone!This is my first post. I have to apologize for its length.I've been with Airbnb for about a year. I achieved superhost status in January 2019 due to good service and hard work. Needlessly to say, I have pretty much 5 stars reviews so far an...
Latest reply by
Rosa2769
I had a guest who reserved 2 nights, arriving on the same night as he booked it. I did not see his request for 3 hours and it was 7pm when I accepted. I emailed and called him, leaving my phone number. He did not respond. On the second day I sent him anot...
Latest reply by
Gladys211