My host doesn't answer

David353
Level 1
Lisbon, Portugal

My host doesn't answer

Can you please advise on what to do. I made and automatic reservation but never got a reply from the host. The reservation went through, I paid for it and today I'm supposed to get in the house and still haven't heard anything from the host. What can I do?
1 Reply 1
Andrew90
Level 10
New York, NY

@David0I would contact Airbnb. They can help you and if your unable to reach host they should be able to help you find alternative Accomidations.

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Andrew - see community help guides for many great FAQ